Mistakes Are Life. Mistakes Are Not To

One Potential Long-term Problem With Many Current Digital Libraries Is That They Grew Out Of And Aresupported By Bricks-and-mortar Libraries. Although There Is Nothing Inherently Wrong With That Arrangement, Inreality It Creates A Potentially Dangerous Situation That I Call "the Other Digital Divide."

You Have To Stand Out If You Want To Move Up.

You Can't Think Your Way Out Of A Box; You've Got To Act.

Have You Thanked A Front-line Employee For Carrying Around A Great Attitude ... Today?

Every Managerial Act Must Be Seen As An Unequivocal Support For Urgency In Pursuit Of Constant Testing, Change, And Improvement.