Meetings Are A Symptom Of Bad Organization.

Quality In A Product Or Service Is Not What The Supplier Puts In. It Is What The Customer Gets Out And Is Willing To Pay For. A Product Is Not Quality Because It Is Hard To Make And Costs A Lot Of Money, As Manufacturers Typically Believe. This Is Incompetence. Customers Pay Only For What Is Of Use To Them And Gives Them Value. Nothing Else Constitutes Quality.

Don't Try To Innovate For The Future. Innovate For The Present!

Teamwork Is Neither "good" Nor "desirable." It Is A Fact. Wherever People Work Together Or Play Together They Do So As A Team. Which Team To Use For What Purpose Is A Crucial, Difficult And Risky Decision That Is Even Harder To Unmake. Managements Have Yet To Learn How To Make It.

Concentration Is The Key To Economic Results. No Other Principle Of Effectiveness Is Violated As Constantly Today As The Basic Principle Of Concentration.... Our Motto Seems To Be, "let's Do A Little Bit Of Everything."

Leadership Is All About Getting Results.