May Your Life Be Crowded With Unexpected

Never Give Up On What You Really Want To Do. The Person With Big Dreams Is More Powerful Than One With All The Facts.

Believe In Love At First Sight.

Our Character Is What We Do When We Think No One Is Looking.

The Next Time You Face A Customer Who Has Every Right To Be Upset, Say Something Like This: 'i Don't Blame You For Feeling As You Do. If I Were You, I'd Feel Exactly The Same Way. What Would You Like For Me To Do?' These Are Magical, Healing Words, And You'll Be Surprised At How Reasonable People Become When They Believe You Are On Their Side.

Become The World's Most Thoughtful Friend.