Lists Simplify, Clarify, Edify.

Rewards Should Go To Teams As A Whole.

The Hyperfast-moving, Wired-up, Reengineered, Quality-obsessed Organization Will Succeed Or Fail On The Strength Of The Trust That Its Managers Place In The Folks Working On The Front Line.

We Found That The Most Exciting Environments, That Treated People Very Well, Are Also Tough As Nails. There Is No Bureaucratic Mumbo-jumbo... Excellent Companies Provide Two Things Simultaneously: Tough Environments And Very Supportive Environments.

If You're Not Confused, You're Not Paying Attention.

The World Has Not Just "turned Upside Down". It Is Turning In Every Which Way At An Accelerating Pace.