Listen To The Customer's Complaint And Act

I Never Really Felt Secure Until I Was Well Into My 30s, Because Anytime I Had Success, I Would Invest In New Projects.

My People Are At The Core Of Everything I Do, And I Recognize The Importance Of Giving Them The Flexibility To Balance Work Around Their Personal Lives.

If I'm Setting Up A New Business I'll Spend Three Or Four Months Learning Everything There Is About That Business, Everything There Is About That Subject And Then I Will Find Good People To Run It On A Day-to-day Basis, But Whilst They're Running It At Least I Know What They're Talking About When They Come Back To Me.

I Have Learnt So Much Over My 40 Years Of Business Which Would Have Been Valuable To Me When I Was Younger.

Screw It, Let's Do It - Just Get On With It And Do It