Learn From Your Unhappy Customers.

Software Is More Important Than Hardware.

There Is A Difference Between What Technology Enables And What Historical Business Practices Enable.

If People Had Understood How Patents Would Be Granted When Most Of Today's Ideas Were Invented, And Had Taken Out Patents, The Industry Would Be At A Complete Standstill Today.

Countries Which Receive Aid Do Graduate. Within A Generation, Korea Went From Being A Big Recipient To Being A Big Aid Donor. China Used To Get Quite A Bit Of Aid; Now It's Aid-neutral.

Even With Cameras Being Very Cheap, One Thing That Researchers Noticed Was That You Look Really Bad In A Videoconference Image Because The Lighting Is Bad And You Get Shadows And Things.