Leadership Is An Achievement Of Trust.

The Fault Is In The System And Not In The Men.

Objectives Are Not Fate; They Are Direction. They Are Not Commands; They Are Commitments. They Do Not Determine The Future; They Are A Means To Mobilize Resources And Energies Of The Business For The Making Of The Future.

The More Successful The Unit, The More Difficult It Is To Make Sure That The Large Company Doesn't Put The Same Expectations On It As It Does For The Rest Of The Company. When It's A New Venture, Whether It's Outside Or Inside The Business, It's A Child. And You Don't Put A 40-pound Pack On A 6-year-old's Back When You Take Her Hiking.

The Race For Quality Has No Finish Line - So Technically, It's More Like A Death March. Efficiency Is Doing Things Right; Effectiveness Is Doing The Right Things.

Making Good Decisions Is A Crucial Skill At Every Level.