Leadership Is An Achievement Of Trust.

A Person Can Perform Only From Strength. One Cannot Build Performance On Weakness, Let Alone On Something One Cannot Do At All.

All Great Change In Business Has Come From Outside The Firm, Not From Inside.

Balance Sheets Are Meaningless. Our Accounting Systems Are Still Based On The Assumption That 80% Of Costs Are Manual Labor.

Do The Right Things Instead Of Trying To Do Everything Right.

Businesses Are Not Paid To Reform Customers. They Are Paid To Satisfy Customers.