I Do Think That A General Liberal

One Of The Biggest Challenges We Had In The First Decade Was Not That Many People Had Personal Computers. There Weren't That Many People To Sell To, And It Was Hard To Identify Them.

At Aol, We Thought The Killer App Was People

For Better Or Worse, That Is True With Any New Innovation, Certainly Any New Technological Innovation. There's Many Good Things That Come Out Of It, But Also Some Bad Things. All You Can Do Is Try To Maximize The Good Stuff And Minimize The Bad Stuff.

Steve Jobs Always Believed That You Didn't Want To Do Focus Groups Or Research And Ask People What They Wanted. You Wanted To Create Products That They Didn't Know They Wanted Yet And They Would Fall In Love With. And I Think That Was Part Of The Magic Of His Design Philosophy.

Think About This: It Was Illegal For Most People To Connect To The Internet Before 1992.