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We Don’t Ask Why God Chose As His Prophet A Stutterer With A Public Speaking Phobia. But We Should. The Book Of Exodus Is Short On Explication, But Its Stories Suggest That Introversion Plays Yin To The Yang Of Extroversion; That The Medium Is Not Always The Message; And That People Followed Moses Because His Words Were Thoughtful, Not Because He Spoke Them Well.

We Have Two Ears And One Mouth And We Should Use Them Proportionally

Another Study, Of 38,000 Knowledge Workers Across Different Sectors, Found That The Simple Act Of Being Interrupted Is One Of The Biggest Barriers To Productivity. Even Multitasking, That Prized Feat Of Modern-day Office Warriors, Turns Out To Be A Myth.

In The First Study, Grant And His Colleagues Analyzed Data From One Of The Five Biggest Pizza Chains In The United States. They Discovered That The Weekly Profits Of The Stores Managed By Extroverts Were 16 Percent Higher Than The Profits Of Those Led By Introverts—but Only When The Employees Were Passive Types Who Tended To Do Their Job Without Exercising Initiative. Introverted Leaders Had The Exact Opposite Results. When They Worked With Employees Who Actively Tried To Improve Work Procedures, Their Stores Outperformed Those Led By Extroverts By More Than 14 Percent.

In Most Job Interviews, People Say They Are Looking For People Skills And Emotional Intelligence. That's Reasonable, But The Question Is, How Do You Define What That Looks Like?