If General Perception Changes From Seeing The

Because Its Purpose Is To Create A Customer, The Business Enterprise Has Two - And Only These Two — Basic Functions: Marketing And Innovation. Marketing And Innovation Produce Results; All The Rest Are 'costs'.

In The Western Tradition, We Have Focused On Teaching As A Skill And Forgotten What Socrates Knew: Teaching Is A Gift, Learning Is A Skill.

Without Institution There Is No Management. But Without Management There Is No Institution.

The Real Development I've Seen Of People In Organizations, Especially In Big Ones, Comes From Their Being Volunteers In A Nonprofit Organization - Where You Have Responsibility, You See Results, And You Quickly Learn What Your Values Are. There Is No Better Way To Understand Your Strengths And Discover Where You Belong Than To Volunteer In A Nonprofit. That Is Probably The Great Opportunity For The Social Sector - And Especially In Its Relationship To Business.

What Managers Decide To Stop Doing Is Often More Important Than What They Decide To Do.