I’m A Big Fan Of All-you-can-eat Plans,

If You're Long-term Oriented, Customer Interests And Shareholder Interests Are Aligned.

Are You Lazy Or Just Incompetent?

We Innovate By Starting With The Customer And Working Backwards. That Becomes The Touchstone For How We Invent.

A Company Shouldn't Get Addicted To Being Shiny, Because Shiny Doesn't Last.

If You're Not Doing Something That People Will Remark On, Then It's Going To Be Hard To Generate Word Of Mouth.