Good Managers Have A Bias For Action.

There's Nobody In The World That Wouldn't Change Places With The Americans. The Economy Is Phenomenally Large, The Entrepreneurial Class Is Very Alive And Very Well, The Universities, Despite Budget Problems, Still Turn Out Something Like 90 Percent Of The Refereed Academic And Technical Articles In The World. There's A Lot On Everybody's Agenda.

Inspiring Visions Rarely (i'm Tempted To Say Never) Include Numbers.

It's Not Enough To Be Close To The Customer. You've Got To Be Glued To The Customer.

The Magic Formula That Successful Businesses Have Discovered Is To Treat Customers Like Guests And Employees Like People.

Vision Is Dandy, But Sustainable Company Excellence Comes From A Huge Stable Of Able Managers.