Good Leadership Is About The Company's Success,

People Ask My Mother Whether She Had Any Idea That I'd Be Ceo Of A Company Some Day, And She Would Say, 'absolutely Not. Totally Out Of The Realm Of Possibility.' There Was Certainly Nothing That Would Have Been Very Predictable In My Upbringing.

There's Nothing Quite As Powerful As People Feeling They Can Have Impact And Make A Difference. When You've Got That Going For You, I Think It's A Very Powerful Way To Implement Change.

Turnaround Or Growth, It's Getting Your People Focused On The Goal That Is Still The Job Of Leadership.

Sustainable Development Is A Proven Catalyst For Xerox Innovation.

I Learned How To Be A Learner. When You Get In A Job, The Tendency Is To Say, 'i've Got To Know It. I've Got To Give Direction To Others. I'm In This Job Because I'm Better And Smarter.' I Always Took A Different View, That The Key Was To Identify The People Who Really Knew And Learn From Them.