For The Real Winners, There Are No

Life Isn't Fair. It's True, And You Still Have To Deal With It. Whining About It Rarely Levels The Playing Field, But Learning To Rise Above It Is The Ultimate Reward.

Your Workforce Is Your Most Valuable Asset. The Knowledge And Skills They Have Represent The Fuel That Drives The Engine Of Business - And You Can Leverage That Knowledge.

Southwest Airlines Is Successful Because The Company Understands It's A Customer Service Company. It Also Happens To Be An Airline.

The Truth Is, Success Often Occurs For Reasons We Don't Expect, Under Circumstances Over Which We Have Little Control And Sometimes Unrelated To Our Own Efforts. There Is Only One Other Lesson That Success Should Teach Us: Be As Amazed By Your Own Success As Your Friends Are. If You Truly Are, You Stand The Best Chance To Repeat It.

Ethical Decisions Ensure That Everyone's Best Interests Are Protected. When In Doubt, Don't.