For A Manager To Be Perceived As

Catching People Doing Things Right Is A Powerful Management Concept.

There's A Difference Between Interest And Commitment. When You're Interested In Doing Something, You Do It Only When It's Convenient. When You're Committed To Something, You Accept No Excuses - Only Results.

Real Communication Happens When People Feel Safe.

You Have The Power To Help People Become Winners.

Learning Is Defined As A Change In Behavior. You Haven't Learned A Thing Until You Take Action And Use It.