Focusing On The Customer Makes A Company

I'm Not Prepared To Make Any Multi-decade Commitments.

What Consumerism Really Is, At Its Worst Is Getting People To Buy Things That Don't Actually Improve Their Lives.

I've Not Seen An Effective Manager Or Leader Who Can't Spend Some Fraction Of Time Down In The Trenches... If They Don't Do That They Get Out Of Touch With Reality, And Their Whole Thought And Management Process Becomes Abstract And Disconnected.

What's Dangerous Is Not To Evolve.

I Try To Spend My Time On Areas That I Think Are Important For The Future, And Where I Think I Can Add Value.