Focusing On The Customer Makes A Company

Cleverness Is A Gift, Kindness Is A Choice.

If You Want To Be Inventive, You Have To Be Willing To Fail.

I Don't Know About You, But Most Of My Exchanges With Cashiers Are Not That Meaningful.

For Every Leader In The Company, Not Just For Me, There Are Decisions That Can Be Made By Analysis. These Are The Best Kinds Of Decisions!

Above All Else, Align With Customers. Win When They Win. Win Only When They Win.