Excellence Is Not An Aspiration. Excellence Is

The Magic Formula That Successful Businesses Have Discovered Is To Treat Customers Like Guests And Employees Like People.

Winners Must Learn To Relish Change With The Same Enthusiasm And Energy That We Have Resisted It In The Past.

Statistically And Emotionally, I Believe That The Way I Can Be Of Help To Society Is By Doing What I Know And What I've Been Good At.

How Do You Humiliate And Demean Someone And Then Expect Him Or Her To Care About Product Quality.

When It Comes To E-book Playback Devices And Software, I Have Always Thought That The Emphasis On Ergonomic Concerns As A Tipping Point For The End-user Population Was Misplaced.