Energy Innovation Is Not A Nationalistic Game.

I'm Not Big On To-do Lists. Instead, I Use E-mail And Desktop Folders And My Online Calendar. So When I Walk Up To My Desk, I Can Focus On The E-mails I've Flagged And Check The Folders That Are Monitoring Particular Projects And Particular Blogs.

The Willingness To Hear Hard Truth Is Vital Not Only For Ceos Of Big Corporations But Also For Anyone Who Loves The Truth. Sometimes The Truth Sounds Like Bad News, But It Is Just What We Need.

The Information Highway Will Transform Our Culture As Dramatically As Gutenberg's Press Did The Middle Ages.

Your Most Unhappy Customers Are Your Greatest Source Of Learning.

Microsoft Has Had Many, Many Successful Products. I'm Committed To One Company. This Is The Industry I've Decided To Work In.