Embrace Error: Create An Atmosphere In Which

Emotional Intelligence, More Than Any Other Factor, More Than I.q. Or Expertise, Accounts For 85% To 90% Of Success At Work... I.q. Is A Threshold Competence. You Need It, But It Doesn't Make You A Star. Emotional Intelligence Can.

The Manager Administers; The Leader Innovates.

People Vary Enormously In How They Learn. Some Learn Through Their Eyes - By Reading But Also By Responding To All Kinds Of Visual Information. Others Learn Mostly Through Their Ears Or Touch Or Other Senses.

Successful Leadership Is Not About Being Tough Or Soft, Sensitive Or Assertive, But About A Set Of Attributes. First And Foremost Is Character

The Failure To Find The Right Niche For People - Or To Let Them Find Their Own Perfect Niches - Is A Major Reason That So Many Workplaces Are Mediocre, Even Toxic, In Spite Of The Presence Of Talent. Leaders Of Great Groups Give Them Whatever They Need And Free Them From Everything Else.