Don't Be Threatened By People Smarter Than

Cutting Prices Or Putting Things On Sale Is Not Sustainable Business Strategy. The Other Side Of It Is That You Can't Cut Enough Costs To Save Your Way To Prosperity.

I Do Think - As Self-serving As It Sounds - That I Was The Right Person, Given The Very, Very Strong Headwind We Had From The Economy And Our Own Issues, To Come Back And Rewrite The Future Of The Company.

We Have A Big Opportunity In China. We Think The Number Of Stores Here Can Rival The Number In North America.

Starbucks Is In My Blood. It Is Such A Part Of Me That Letting It Unravel Simply Was Not An Option.

China Traditionally Has Been A Tea-drinking Country But We Turned Them Into Coffee Drinkers.