Don't Be Threatened By People Smarter Than

At Its Core, I Believe Leadership Is About Instilling Confidence In Others.

Early On I Realized That I Had To Hire People Smarter And More Qualified Than I Was In A Number Of Different Fields, And I Had To Let Go Of A Lot Of Decision-making. I Can't Tell You How Hard That Is. But If You've Imprinted Your Values On The People Around You, You Can Dare To Trust Them To Make The Right Moves.

It's Ironic That No Matter Where I Go, I Meet People From Brooklyn. I'm Proud Of That Heritage. It's Where I'm From, Who I Am.

Our History Is Based On Extending The Brand To Categories Within The Guardrails Of Starbucks.

Work Should Be Personal. For All Of Us. Not Just For The Artist And Entrepreneur. Work Should Have Meaning For The Accountant, The Construction Worker, The Technologist, The Manager And The Clerk.