Don't Avoid Eye Contact And Don't Be

Meet Customers Where They Are; Question How To Make The Tools Customers Use More Valuable.

I Spend 90% Of My Time With People Who Don't Report To Me, Which Also Allows For Serendipity, Since I'm Walking Around The Office All The Time. You Don't Have To Schedule Serendipity. It Just Happens.

From A Product Standpoint, We Want Every Touch Point To Feel Magical. It Inspires Trust.

Tweetdeck Is A Very Interesting Client, Because It Presents A View That No Other Client In The World Presents, Which Is This Multicolumn, Massive Amounts Of Information In One Pane. And People Really, Really Enjoy That.

I Think Twitter Is The Future Of Communications And Square Will Be The Payment Network.