Creativity Allows People To Be Effective.

Dos Is Ugly And Interferes With Users' Experience.

So On The Demand Side [for Energy], There Have Been A Variety Of Policies That Globally Have Been Way Over $50 Billion A Year Of Tax Credits, Raising The Price Of Electricity Through Things Like Renewable Portfolio Standards, So The Total Amount Of Money That's Gone Into Sending A Price Signal To Push Up Demand Versus What Would Happen Without It Has Been Gigantic.

In Some Ways, If You Make Mistakes With Your Own Money, You Don't Feel As Bad About It As If It Was Someone Else's.

How You Gather, Manage, And Use Information Will Determine Whether You Win Or Lose.

One Thing I've Always Loved About The Culture At Microsoft Is There Is Nobody Who Is Tougher On Us, In Terms Of What We Need To Learn And Do Better, Than The People In The Company Itself. You Can Walk Down These Halls, And They'll Tell You, 'we Need To Do Usability Better, Push This Or That Frontier.'