Celebrate What You Want To See More

I Urge You To Set A Tough, Quantitative Target For Adding "differentiators" As I Call Them, To Every Service You Provide.

A Completely Free Library Is As Rare As A Truly Free Lunch.

Digital Content And Electronic Networks Have Changed The Basic Environmental Conditionsin Which Documents Are Created, Distributed, And Used.

Nearly 100% Of Innovation-from Business To Politics-is Inspired Not By "market Analysis" But By People Who Are Supremely Pissed Off By The Way Things Are.

Send 10-ten!!-people Flowers. Today. As "thank Yous" For Good Things "small"-or Even Large-done In The Last Two Weeks.