Business Is Like Tennis. Those Who Serve

Successful Organizations Have One Common Central Focus: Customers.

What We Give Our Attention To, Grows.

As A Leader You Provide For People Only What They Can't Provide For Themselves.

Trying Is Just A Noisy Way Of Not Doing Something.

Connect The Dots Between Individual Roles And The Goals Of The Organization. When People See That Connection, They Get A Lot Of Energy Out Of Work. They Feel The Importance, Dignity, And Meaning In Their Job.