Believing That Your Competition Is Stronger And

If Everything Goes Right, We Get A Good Experience. If Everything Goes Wrong, We Get A Good Story.

A Leader, First And Foremost, Is Human. Only When We Have The Strength To Show Our Vulnerability Can We Truly Lead.

Truly Human Leadership Protects An Organization From The Internal Rivalries That Can Shatter A Culture. When We Have To Protect Ourselves From Each Other, The Whole Organization Suffers. But When Trust And Cooperation Thrive Internally, We Pull Together And The Organization Grows Stronger As A Result.

Remember To Connect With People Now And Then. In Fact, Pick Up The Phone, Right Now, And Call A Friend For No Other Reason Than To Say Hi.

The Single Best Machine To Measure Trust Is A Human Being. We Haven't Figured Out A Metric That Works Better Than Our Own Sort Of, Like, 'there's Something Fishy About You.'