Basically, Managing Is About Influencing Action. Managing

Five Coordinating Mechanisms Seem To Explain The Fundamental Ways In Which Organizations Coordinate Their Work: Mutual Adjustment, Direct Supervision, Standardization Of Work Processes, Standardization Of Work Outputs, And Standardization Of Worker Skills.

I Describe Management As Arts, Crafts And Science. It Is A Practice That Draws On Arts, Craft And Science And There Is A Lot Of Craft - Meaning Experience - There Is A Certain Amount Of Craft Meaning Insight, Creativity And Vision, And There Is The Use Of Science, Technique Or Analysis.

This Obsession With Leadership... It's Not Neutral; It's American, This Idea Of The Heroic Leader Who Comes In On A White Horse To Save The Day. I Think It's Killing American Companies.

We Find That The Manager, Particularly At Senior Levels, Is Overburdened With Work. With The Increasing Complexity Of Modern Organizations And Their Problems, He Is Destined To Become More So. He Is Driven To Brevity, Fragmentation, And Superficiality In His Tasks, Yet He Cannot Easily Delegate Them Because Of The Nature Of His Information.

A Leader Has To Be One Of Two Things: He Either Has To Be A Brilliant Visionary Himself, A Truly Creative Strategist, In Which Case He Can Do What He Likes And Get Away With It; Or Else He Has To Be A True Empowerer Who Can Bring Out The Best In Others.